Guest App Console For staff
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Staff & KDS

Built for the heat
of service.

A kitchen display and floor console that hold up on a busy line — tickets routed by station, live prep timers, allergy alerts in red, and guest-arrival pings the moment someone walks in.

Book a demoSee the screens
app.servio.co
HostFloorOrdersKitchen
Live · 12:34
2
DV
38
Covers today
12
Confirmed
5
Arrived
1
No-shows
ReservationsWaitlist
12:00
2p
Elena Dragomir
Table 4Returning
Confirmed
12:30
4p
Mihai Ionescu
Table 9VIP
Arrived
13:00
2p
Sofia Pop
Table 2Allergy
Pending
13:30
6p
Andrei Stan
Table 12
Seated
14:00
3p
Ioana Marin
Table 7
Confirmed
19:30
2p
Radu Constantin
No table
No-show
MI
Mihai Ionescu
VIP
Party
4 guests
Time
12:30
Table
#9
Status
Arrived
Phone
+40 744 201 339
Notes
Needs one high chair. Party may run a little late.
Seat guests
Cancel reservation
All11Occupied8Available3
8 tables occupied
Main hall
Terrace
T1
2 top
Open
T2
4 top
Ordered
T3
2 top
Seated
T5
3 top
Ordered
T7
4 top
Ordered
T9
4 top
Ordered
T12
6 top
Ordered
T4
2 top
Open
T6
2 top
Seated
T10
4 top
Bill
T8
2 top
Open
SeatedOrder inBill requestedAvailable
Nut allergy · Table 2
Flagged on the guest profile
Notify kitchen
Table 12 waiting 13 min
Send a wait-time message
Message
Table 9New
2 min
#A-1042
1×Pear & Orange Pancakes
Extra maple syrup
2×Honey Oat Latte
Accept order
Table 2Preparing
6 min
#A-1041
NUT ALLERGY — table flagged
1×Avocado Toast
No chilli
1×Berry Smoothie Bowl
Mark ready
Table 7Ready
12 min
#P-3310
1×Sweet Pancake
Extra berries
Mark served
Table 5New
1 min
#A-1043
GLUTEN FREE
1×Egg & Bread
GF bread
1×Avocado Toast
Accept order
Table 12Preparing
13 min
#A-1039
4×Sweet Pancake
Mark ready
Table 4Served
24 min
#A-1037
2×Pear & Orange Pancakes
Completed
All6Kitchen3Bar1Dessert2
6 active tickets
Table 9
#A-1042 · Kitchen
2:10
~18 min left
1×Pear & Orange Pancakes
Extra maple syrup
Start preparing
Table 2
#A-1041 · Kitchen
6:40
~2 min left
+5m+10m
NUT ALLERGY
1×Avocado Toast
No chilli
Mark ready
Table 9
#A-1042b · Bar
2:05
~4 min left
2×Honey Oat Latte
Start preparing
Table 7
#A-1040 · Dessert
9:15
~1 min left
+5m+10m
1×Sweet Pancake
Extra berries
Mark ready
Table 12
#A-1039 · Dessert
13:50
RUSH
1 min over
+5m+10m
4×Sweet Pancake
Mark ready
Table 5
#A-1043 · Kitchen
0:40
~10 min left
GLUTEN FREE
1×Egg & Bread
GF bread
1×Avocado Toast
Start preparing
01Kitchen display

Every ticket, timed to the second.

Orders land the moment they’re placed, routed to the right station. Live prep timers turn amber then red, rushes are flagged, and allergies show in unmissable red. One tap bumps a ticket down the line.

Station routingLive prep timersAllergy alertsOne-tap bump
app.servio.co/kitchen
HostFloorOrdersKitchen
Live · 12:34
2
DV
All6Kitchen3Bar1Dessert2
6 active tickets
Table 9
#A-1042 · Kitchen
2:10
~18 min left
1×Pear & Orange Pancakes
Extra maple syrup
Start preparing
Table 2
#A-1041 · Kitchen
6:40
~2 min left
+5m+10m
NUT ALLERGY
1×Avocado Toast
No chilli
Mark ready
Table 9
#A-1042b · Bar
2:05
~4 min left
2×Honey Oat Latte
Start preparing
Table 7
#A-1040 · Dessert
9:15
~1 min left
+5m+10m
1×Sweet Pancake
Extra berries
Mark ready
Table 12
#A-1039 · Dessert
13:50
RUSH
1 min over
+5m+10m
4×Sweet Pancake
Mark ready
Table 5
#A-1043 · Kitchen
0:40
~10 min left
GLUTEN FREE
1×Egg & Bread
GF bread
1×Avocado Toast
Start preparing
02Orders

Every order in one place.

Dine-in, pickup and delivery in a single board — accept, prepare, ready, serve. Allergy-flagged tables and long waits surface as alerts you can act on without leaving the screen.

All channelsAllergy alertsWait-time nudges
app.servio.co/orders
HostFloorOrdersKitchen
Live · 12:34
2
DV
Nut allergy · Table 2
Flagged on the guest profile
Notify kitchen
Table 12 waiting 13 min
Send a wait-time message
Message
Table 9New
2 min
#A-1042
1×Pear & Orange Pancakes
Extra maple syrup
2×Honey Oat Latte
Accept order
Table 2Preparing
6 min
#A-1041
NUT ALLERGY — table flagged
1×Avocado Toast
No chilli
1×Berry Smoothie Bowl
Mark ready
Table 7Ready
12 min
#P-3310
1×Sweet Pancake
Extra berries
Mark served
Table 5New
1 min
#A-1043
GLUTEN FREE
1×Egg & Bread
GF bread
1×Avocado Toast
Accept order
Table 12Preparing
13 min
#A-1039
4×Sweet Pancake
Mark ready
Table 4Served
24 min
#A-1037
2×Pear & Orange Pancakes
Completed
03Host stand

Seat every guest like a regular.

Covers, confirmations and the waitlist at a glance. Open a booking to see the party, notes, allergies and visit history — and message the guest in a tap.

Reservations & waitlistGuest historyOne-tap messaging
app.servio.co/host
HostFloorOrdersKitchen
Live · 12:34
2
DV
38
Covers today
12
Confirmed
5
Arrived
1
No-shows
ReservationsWaitlist
12:00
2 ppl
Elena Dragomir
Table 4 · Birthday
Confirmed
12:30
4 ppl
Mihai Ionescu
Table 9 · 1 high chair
Arrived
12:45
2 ppl
Ana Pop
Table 2
Confirmed
13:00
6 ppl
Radu Marin
Table 12
Upcoming
13:15
3 ppl
Larisa Ene
Table 6
Confirmed
MI
Mihai Ionescu
Party of 4 · 12:30
Arrived · seated at Table 9
Phone
+40 744 201 339
Notes
Needs one high chair. Regular guest — 9th visit, flagging 2 allergens.
Message guest
04Floor plan

Turn tables without missing a beat.

A live floor plan colour-coded by status — available, seated, reserved, bill requested. Tap a table to see who’s there, their order and total, then seat, bill or assign a waiter.

Live statusesOrder at the tableSeat · bill · assign
app.servio.co/floor
HostFloorOrdersKitchen
Live · 12:34
2
DV
IndoorTerraceBar
AvailableOccupiedReservedBill
9
4 seats
10
2
12
6
6
2
4
4
2
4 seats
5
2
Table 9
Occupied
Indoor · 4 seats
MI
Mihai Ionescu
Seated 12:32 · 9th visit
Current order · 47.50 $
1×Pear & Orange Pancakes
2×Honey Oat Latte
Request billAssign waiter
Keeping service smooth

The little things that save the night.

Smart arrival pings
When a booked guest is detected nearby, the host gets a heads-up to ready their table.
Allergy alerts in red
Flagged allergies travel from the guest profile to the order card and the kitchen ticket.
Message a waiting guest
Running behind? Send an owner-set wait-time message by SMS, push or in-app in one tap.

Give your team the screen they’ll trust.

Runs on any tablet or display you already have — no new hardware. We set up your stations and routing in a day.

The AI-powered platform for menus, ordering, kitchen and guests — one system for the whole restaurant.

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